General

What are the support hours of Spryng Payments?

Spryng Payments is available for support 24 hours a day, 7 days a week, 365 days a year by email and phone.

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How does Spryng Payments help protect against fraud?

Spryng Payments ensures that fraud will be stopped, before it happens.

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When will I receive my money after the transaction is processed?

In most cases, you will receive your money in real time.

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How long will it take to get a Spryng Payments account?

It takes between 0 – 1 business day to get a Spryng Payments account.

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Which payment methods can I accept with Spryng Payments?

By using Spryng Payments, you can take advantage of the complete package of alternative payment methods.

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PCI Compliance

If my company doesn’t store credit card data, does that mean that PCI compliance doesn’t apply to us?

If you accept credit or debit cards as a form of payment, then PCI compliance applies to you.

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Do I have to be PCI compliant?

If you accept credit card payments, you need to comply with the latest PCI DSS rules.

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Does the PCI DSS apply to me?

The PCI DSS applies to any organization, regardless of size or number of transactions, that accepts, transmits or stores any cardholder data.

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What is PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards.

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Pricing

What are the costs for the use of any extra modules?

Extra modules can be used without any additional costs.

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What is the setup fee to use Spryng Payments?

Spryng Payments does not maintain any fees.

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Does Spryng Payments maintain any monthly fees?

Spryng Payments does not maintain any monthly fees.

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What are the costs of using Spryng Payments?

Spryng Payments does not maintain any setup and/or subscription fees.

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