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Data storage

We never store raw magnetic stripe, card validation code (CAV2, CID, CVC2, CVV2), or PIN block data. Storage of this data is prohibited by the PCI DSS.

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Data Encryption

Cardholder data is stored using one of the most advanced encryption methods. We use multiple encryption keys which are stored on different physical servers.

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PCI Compliance

Spryng Payments is a validated Level 1 PCI DSS Compliant Service Provider. We are on Visa’s Global Compliant Provider List and MasterCard’s SDP List.

An overview of our security protocols

#01

Reliability

We have high redundancy onsite and offsite. Onsite data is mirrored on individual servers using RAID and is also hot synced between servers. Data is also encrypted and backed up off site with an undisclosed third party.

#02

Penetration Testing

At least quarterly, we conduct automated vulnerability scans. In addition, at least once a year we have extended external penetration testing conducted by outside sources.

#03

Securing Access

Our network has been set up in a secure fashion with minimal access to outside networks. Only VPN access is allowed to our servers from whitelisted IPs. Internally, we use segmented networks.

#04

Background checks

All activity by our users or internally by our employees is extensively logged in a tamper-proof fashion.

#05

Disaster Recovery

We have geographically diverse data centers. We monitor our platforms 24 hours a day, 7 days a week.

#06

Activity Observation

All activity by our users or internally by our employees is extensively logged in a tamper-proof fashion.

24/7 Support by E-mail, Phone or Chat in four languages

E-mail Us Or call + 31(0)20 770 3005.

More benefits

Other features included in our service

  • Most comprehensive list of (dynamic) payment method
  • Simple pricing
  • No fees for failed transactions
  • Big data insights into consumer behaviour
  • Faster settlement
  • Seamless customer experience
  • E-commerce, mPOS, POS data reconciliation and insights
  • No long-term contracts
  • Pro-active fraud prevention

We facilitate secured patching and software updates of all our systems, including watching numerous online resources for the latest vulnerabilities.

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